|
 |
To have indicators for measuring the aspect of performance in question |
 |
Completed Desired Performance section of the Performance
Improvement Specification document |
 |
|
For each statement of desired performance you should arrive at a performance
indicator that describes a quality, quantity, time or cost. This step will help
the group decide what really matters about the performance in question: Is it
how well it is done, how often it happens, on how timely a basis or all three?
|