Where We Work
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From mobile apps to management software to multilanguage interactive voice response, we offer health workers and managers the tools and technology they need to do their very best work. We develop solutions that are open source, data-driven, sustainable, and collaborative. And as a pioneer in the field of health workforce informatics, we’re committed to using technology, information, and analytical approaches to support the people at the center of our health systems.
Always, our digital health initiatives are rooted in the Principles for Digital Development.
Our key approaches include:
- Fostering local capacity, ownership, and talent in health information technologies
- Creating national health information ecosystems that use open and convergent standards and approaches to eliminate technology and data silos
- Helping health officials make better, more informed decisions about health workforce policy, planning, training, regulation, and management
- Enabling health workers to deliver better health services through effective mobile decision-support technologies, telemedicine, and related approaches
- Providing health workers with access to digital learning by encouraging a blended learning methodology that combines face-to-face engagement with digital content, reminders, and tests
- Broadening the reach of health workers through communication and coordination among peers, clients, managers, and experts around the world
- Using existing software in new and creative ways
- Leveraging the skills of others to reduce development time and cost
Digital Solutions
iHRIS
iHRIS is simple, easy-to-use, open source software that supplies health-sector leaders with information to track, manage, and plan the health workforce.
mHero
mHero is a two-way, mobile phone-based communication system based on iHRIS that uses SMS text messages and Interactive Voice Response, to connect ministries of health and health workers. mHero operates on simple talk-and-text mobile devices—no smartphone or tablet required.
Open Client Registry
Open Client Registry links patient identities between systems for clinical safety, continuity of care, and accurate reporting. It uses an easily adaptable platform that is based on open source and open standards.
READI
Take your funding further with our Rapid, Efficient, and Data-Driven Implementation (READI) approach.
Key Results
Over 1 million health worker records are in iHRIS, enabling 28 countries to use data to make better decisions.
We've introduced two new disease surveillance tools that can be used for early warning of fast-moving epidemics like Ebola.
Over 1.9 million messages sent to or from health workers in 2020 via a digital health technology.